Rob Samuel

Operations Manager

Rob Samuel

Operations Manager

Rob has had a varied career, spending ten years across the financial industry, starting out in retail banking and moving into alternative lending six years ago. Rob joined DJS (UK) Limited in a Customer Care capacity and has earnt four promotions during his tenure. Rob now heads up operations for the company, with a strong focus on ensuring all customers receive a world leading level of service and that responsible, right outcomes are reached with all customers at all times whether they communicate over phone, email or social media. Rob is involved with all major projects within DJS (UK) Limited and has exposure to all areas of the business such as Marketing, Credit Risk, Customer Care, Finance and Tech which gives Rob a balanced view. This helps to ensure that all decisions have the customer’s best interests at the core, whilst reaching commercially viable and sustainable solutions.

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